| Sauna Testimonials
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This project started almost 9 years ago when I had the builder rough in the basement, including a space for the sauna. My 7 year relocation to Australia put progress on hold, however, I now have my sauna and could not be happier. Went in easy and looks great!
Taking my time and following the installation guide seemed almost too easy.
My wife and I had our first sauna tonight and all she could say was how good the sauna looked and how nice it was to be able to enjoy it in our own home.
Thanks for all your help and service along the way.
Cheers,
John Tatge
Northville, MI
December, 2012
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I just wanted to take the time to thank you for delivering exactly what you promised.
A beautiful, high quality sauna with a powerful combi unit that generates plenty of heat and steam. You were right. I love it. My wife and I have gone through a purification process that required long stays in the sauna and I just want to tell you, we really put it to the test. Needless to say we are now addicted to sitting in our sauna.
I had been putting a project like this off for many years, thinking maybe it was just too much. But after paying for gym memberships that we never used we really should have just bought one a long time ago. A good steam bath or sauna is my favorite reward for a good workout. Now we don't need to try to find the extra time to drive back and forth to and from the gym just to use dirty equipment. Yes we are spoiled.
Although I really appreciate the quality of the Sauna and Combi Unit, I must say that your attention to detail in the planning stages, along with your excellent communication skills really made this purchase a pleasant reality. Thank you so much for your guidance in helping us to plan this custom sauna kit and for your help in answering the many questions we had. It was a pleasure dealing with you.
If anyone out there is a little scared to build one of these kits, don't be. My wife and I put it together over a weekend. If anyone has ever build any kind of kit furniture, this is on or about the same gradient. That being said, I have never seen such high quality wood used in any sauna that I've ever been in. This wood is beautiful. It's a work of art and a pleasure to sit in.
Thank you Art for a great product, delivering what was promised and for being the consummate professional that you are.
We highly recommend your product and service to anyone considering purchasing a sauna.
Sincerely,
Steve & Martha Sanger
Bakersfield, CA
June, 2012
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I wanted to thank you for your "warm way" of doing business (good for selling saunas and hot tubs) and for following up on my back order. It came w/o a hitch.
I'm finishing up a stone veneer covering to the cement board which will back up the hearth and woodstove. Hopefully, the Finnish Delight you sent me will go in at the end of the week. What a lovely little stove. (I have a Swedish Finn background).
Don't you think there should be more celebration of small businesses like yours who offer great products and caring service?
All the best!
Peter Monkres
Great Cacapon WV
January, 2012
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Thanks again, Art. You never fail to answer me promptly, clearly, and completely. As I just said to my wife, we certainly bought our sauna kit at the right place.
We have used the sauna five evenings in a row now, and will probably continue it on a daily basis. Our skin is softer and cleaner (and not as dry) than ever, our spirits are renewed, we have energy at night for reading and love-making without feeling tired or groggy, and we sleep much better. We feel reborn.
Regards,
Paul Tate
Pocatello, ID
December, 2010
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I had my first gathering on Saturday evening and the Sauna was a BIG HIT! Everyone was very impressed with the Sauna combination of dry heat and steam [Tylo Combi]! I absolutely LOVE my sauna and best of all is your support from before the sale to even now!
Thank you again for everything!
Pamela Teamer
Stone Mountain, GA
October, 2010
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I'm more than happy with the heater that I purchased. The price was right, the delivery was speedy and I am a very satisfied customer. As a matter of fact, a friend of mine has seen my sauna and is planning to build his own. I have already recommended your website as the place to get the best deal.
Dennis Birkes
Slippery Rock, PA
March, 2010
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Excellent product and exceptional support
Buying a sauna from a stranger who lives hundreds of miles away can be scary.
When, after much research in the region and on the Net, we chose to entrust
the dream of a life time to Art Glick, Almost Heaven Group, we found that
we could not have made a better choice.
Art advised, helped and supported us every step of the way from the process
of designing a tailor-made sauna with us, answering our countless questions
promptly by e-mail or telephone, and guiding us through the stages of setting
up the finished sauna until everything was just right.
The sauna is beautifully cedar-paneled inside and outside, and very finely crafted.
Walls, ceiling, and benches all fit precisely.
The Tylo heater, which was the heater of our choice, gives off a very pleasant heat.
It warms up from about 20° F to about 180° F in just under 40 minutes, which is
certainly faster than any heater/sauna combination we have seen before.
We have spent countless hours in many different saunas during our years in Europe,
but we agree that Art Glick's Heavenly Sauna has given us the best sauna experiences
of all. It is truly an exquisite product of the highest quality.
Thank you, Art.
E. Thomas and Sieglind Green
Raymond, NH
December, 2000
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My pre-cut sauna is complete and in operation. Thank
you for all of the guidance that was provided so
willingly. In the end, it was the personal touch that
convinced me to purchase from you.
I appreciated the fact that your kit components were
designed to provide a first-rate sauna, the boards
were all absolutely clear with a perfect finish. It
was evident that no short cuts were taken and no
compromises made. Everything was designed, packaged
and labelled with care which made the process of
building the sauna easier than it could have been. The
step-by-step directions were easily followed. In
every respect, Almost Heaven delivered the quality
that was advertised.
I took my time putting the sauna together. It was a
satisfying project that was well rewarded the first
time the room was heated up.
I spent awhile looking into sauna kits from different
suppliers and am very happy that I chose Almost Heaven
now that the sauna is complete because the sauna is
absolutely great. I haven't found any flaws in the
room's design or workmanship.
Even my 'significant other' has had to admit that the
sauna is pretty sweet. She was not an original backer
of this enterprise but, this being a democracy, she
got out-voted. Which, I think, is good for both of us.
Anyone wishing further information concerning the
pre-cut kit is welcome to contact me at
jkite51@yahoo.com
Jeff Kite
Alton, New Hampshire
July, 2004
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Almost Heaven's saunas are excellent and competitively priced, the choice is good,
and the turnover time is fairly fast. In short, I would be a satisfied customer
even if this was the whole story.
But it is not. What makes this company special and in my experience, unique,
is the unbelievably high level of service. This point is often mentioned
in the testimonials on this site, but frankly, I thought some of it was hype.
I found out that it is perfectly true and justified.
In my first phone call, Art Glick answered my questions so thoroughly and convincingly
that after comparing his prices with the competition (they were good), I
opted for Almost Heaven. In several phone conversations and e-mail exchanges,
Art guided me patiently and competently through the various choices and decisions - I
had some space constraints and ended ordering a precut sauna.
His attention and interest did not diminish after I mailed him my check:
he sent me very complete info and advice about the delivery and helped me with
doubts about the installation. He answered all my e-mails promptly and was
always available and helpful over the phone.
I really can't understand how he can give his customers so much of his
time and energy and I am very grateful for his help.
If anyone has further questions about my experience with Almost Heaven's
saunas, feel free to contact me at kaftal@math.uc.edu
Victor Kaftal
Okeana, OH
January, 2004
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Our search for the perfect sauna started a year before we purchased one. In looking, carefully,
at the myriad of competitors, one quickly stood out from the others: Almost Heaven. Art's in-depth
replies to my questions via email are a testament to what costumer service should be, especially
in this age where it is becoming increasingly rare. His thoughtful replies and suggestions led
us to custom-create the perfect sauna for our needs.
Art's suggestion for us to consider the Combi Tylo heater is one suggestion we are truly grateful for,
as it really expands the possibilities of sauna bathing. The pre-built sauna we purchased went
together exactly as described...my wife and I were quite surprised how quickly the two of us were
able to assemble the walls and roof sections. Having had the sauna installed now for just over a
week, and having used it every night, I can say that one cannot go wrong with this as an investment
in one's good health. Our 4-year-old daughter loves spending time in it each evening with us.
Even after the sale, Art has continued to provide us with expert advice on the nuances of sauna
ownership and maintenance. We would enthusiastically recommend Almost Heaven as your choice for
a premium sauna!
David Eichler
Lawrence, KS
December, 2006
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I've been meaning to send you an email for some time now, to thank you for our
wonderful sauna. Your expert help, patient and capable advice, willingness to keep
working with us until we had just the right sauna for our space, and then your support
for our builder, was all well beyond excellent. I wish everything that we installed
in our house worked so well, and that all of the suppliers were as competent and easy
to work with. I'd recommend you to anyone!
I have to tell you that, at one point after we'd placed
our order, I had some fears about whether we'd committed to some Internet
con job. You'd been responsive, helpful, and seemingly very well-informed,
but maybe it was just an incredibly smooth sales job without much to back it
up. Far from it, as it turned out.
One telling story: after the cut pieces had been delivered to the job site,
we were doing a walk through with the cabinet maker who was going to build
our kitchen and bathroom cabinets. This man had started out his career
working for Ethan Allen for many years before going into custom cabinetry,
and he knows a lot about woodworking. He looked over the bundled materials,
he picked up a piece of the paneling, running his hand over it. "I'm
impressed," he said. "This is the kind of work we had to do when I worked
for Ethan Allen. This is real quality work." I breathed a lot easier after
that.
As I said, I'd recommend you to anybody.
Thanks again
Michael Gehringer
Nellysford, VA
September, 2004
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We totally agree with the comments from Thomas and Sieglind Green and
actually there is nothing else to add. Once again we'd like to highlight
your exceptional support. Furthermore, we highly recommend the Tylo Combi
heater which opens a variety of ways enjoying the sauna.
Many thanks,
Annette and Andy Tiefenbach
South Lyon, MI
May, 2005
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Just wanted to say thank you so much for the sauna and your customer care!
Really high quality product and perfect timing. We use it 3 times a week at
least on the Russian manner with birch brooms and eucalyptus infusion. Our
best ever investment.
The only thing I cannot get why "almost" Heaven? We suggest you
change the name getting rid of "almost" :)
Happy New Year and warmest wishes,
Katya Tsvetkov
North Potomac, MD
January, 2006
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I just want to say THANK YOU again for the wonderful sauna your company made last year
for our home in State College, PA. My contractor Mr. Basalla is very proud that he
built something so beautiful, but he said that the quality of your materials were so good,
that it was easy for him to succeed.
We use it each week and LOVE IT. It is Almost Heaven indeed!
Sincerely yours,
Elena and Semyon--happy Russian sauna users :)
State College, PA
November, 2004
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We wanted to cheerily report that we have sampled our beautiful sauna.
All is hooked up, and the heater is so quick in warming the pleasant space.
It is quite an experience getting toasted in our cozy little cabin,---one that we
will look forward to revisiting for our health and relaxation. We know our
new year and many years to come will be almost heavenly thanks to your competent,
caring overseeing and your crew's expertise. Our most sincere thanks for all you
have done to make it possible. Please feel free to use us for a testimony, phone
or e-mail. The best to you in your future business. It has been our utmost pleasure!
With high regard and satisfaction,
Kathy & Bill Coombs,
Springfield, NH
December, 2005
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We purchased a sauna from you this past spring, and are LOVING IT! The
winter in Maine will take on a different flavor! We built an
8x8 wood fired sauna, with changing room and porch, down back by the
brook, it's a great addition to our home! Thank you for all your help and
assistance, it is and was a pleasure working with you
Tracy St. Onge & Ethan May
Bridgton, ME
October, 2003
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I want to thank you formally for all that you have done to help me build
my new sauna. You answered all my numerous email inquiries promptly and with
sound advice. You guided me through the process of wiring the Tylo heating
unit. You forestalled a potential disaster by advising me to cover the CCA
treated wood floor with a vapor barrier. You helped me identify and correct
flaws in my design. You arranged to have the shipment arrive exactly when
I wanted it. And you stopped what you were doing to talk to me every time I called.
Working with you has been a gratifying experience: your expertise on saunas is
impressive, even more impressive is your willingness to share it. Now I
understand why the contractor who pointed me in the direction of Almost
Heaven was so enthusiastic about the quality of your products and service.
Thank you very, very much,
Martin Dillon
Friendsville, PA
November, 2002
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We are now enjoying our beautiful cedar sauna that we purchased from you via the website and it
is GREAT!!! What a wonderful relaxing touch this has added to our home..something..or should
I say a place we can go during the winter months when the pool is iced over to sit back and
relax.
You were right!!! The finished product went together like a perfect puzzle. We love this new
room in our basement addition. Thank you very much for all of your professional courteous service
throughout the process.
Your knowledge and accessibility made this part of the project one of the
easiest to orchestrate! Thanks again Art, if you ever need a recommendation, feel free to use this note.
Brad Reden
Peoria, IL
January, 2002
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The name of your company is really quite misleading. Now that we're finished with
the research and incessant questions, we've bought, constructed, and finely bathed
in our new sauna, we're way past "Almost Heaven". "Nirvana"
is just one more sauna a way - I can feel it!! I've wanted a sauna in my home for
27 years and I still can't believe this dream has finally come true.
And much as I love the sauna itself, I've gotta say that an equally good experience
was working with you from start to finish. It still blows me away that every time
I call, you answer the phone, and have time to address whatever the "issue dujour"
happens to be. From complex layout discussions, to venting theory, to heater
electrical layouts you've been an exceptional resource. My business takes me inside
sophisticated customer service departments regularly, and I have to congratulate
you on getting customer service right without a lot of expensive technology.
So often it's the simple things that rise up as important, and just having you
answer the phone is really a breath of fresh air. As I mentioned many times,
your excellent website lured me, and your customer service clinched the deal.
Our contractor enjoyed constructing our pre-cut kit and is quite proud of his
accomplishment - you made it easy for him too.
So Art, if you ever need a good reference, look us up. We're VERY satisfied customers
and expect to stay that way for years to come. You put out a great product and we're
so glad to have found you - you made the whole sauna construction experience very pleasurable.
Wendy Norton
Middleville, MI
March, 2003
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It's been awhile since its arrival but the sauna came safe and sound and has been
used many times. It was extremely easy to set up (it just took a little organization).
Thanks for the suggestion of getting the panel kit, I think that was the best way
to go for us. We were able to use it the same weekend we got it. I love it!
I've been sticking to my rules of the prerequisite of working out before using
the sauna. The sauna's such a nice treat after a workout, it really makes working
out something to look forward to.
The delivery turned out to be perfect. The company was apologizing for getting it
to us late so they bent over backwards helping us get it out of the truck.
We were all happy.
I'm so happy I got the sauna. I've never really been a big sauna user but it's
so relaxing. Even on hot days (it's been in the 100's already), there's a huge
difference between sweating from a hot summer day and sweating in a nice
smelling cedar sauna.
After researching alot of different sauna manufacturers I felt
that Almost Heaven Group had everything I was looking for. Experience,
quality, Tylo heaters, and reasonable pricing. After receiving and using
the sauna I know I made a great decision. I know I have a sauna for life.
Thanks again for all of your help. I really appreciate your interaction with our decision.
Take Care
Molly Wollam
Grass Valley, CA
May, 2001
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Art, we wanted to drop you a line and let you know how much we are enjoying our
sauna.
Carl and I want to thank you for all your patience and assistance in designing a sauna
that met our particular space limitations and desires.
This was our first experience with buying a large item over the Internet and we were
a little apprehensive; however, your technical expertise and helpful, friendly attitude
made the whole experience a pleasure. Even the driver for the transportation company
that you contracted with went above and beyond to be helpful.
Both how easy it was to put the sauna together and the attention to detail/amount of
trim that was supplied to build a first class product pleasantly surprised us. The
corner cut was the perfect solution to our space issues and the extra wide lower bench
which you suggested is so comfortable that we now argue about who gets to lay on it
(smile). The Tylo heater is first rate and warms up to 180 degrees in less than 20 minutes.
This is a dream come true for my husband; he has wanted a sauna for years. The dream is
now a reality, thanks to you and your company Almost Heaven Group.
Again Thanks
Elaine Harrison
Cibolo, TX
June, 2001
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My wife and I had our first sauna last night. We enjoyed
the sauna very much. Everything looks great and works well.
The boards were square and smooth, and they fit well together.
The door and heater work great.
Overall my wife and I are very satisfied with the sauna - its
quality, functionality, and assembly. I am particularly pleased
with the sales process - we were able to manage this project
entirely by e-mail, and your service, Art, has been excellent.
Thanks again for all your service with this project. I
particularly appreciated the tone of your notes. Your representation
of the company via e-mail went a long way to establish the
credibility of a company that I had only heard of on the internet.
If anyone asks me where to buy a sauna, I will definitely recommend
Almost Heaven Group.
Thanks again,
David McMorris
Lake in the Hills, IL
March, 2001
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I purchased a 6 x 8 pre fab sauna several months ago and wanted to give you
some feedback for your web site. Your help through the planning process was
great, always fast. The sauna arrived well packed and protected. The construction
and materials are excellent, directions clear. I was able to put the shell up with
1 helper and myself in 3 hours, the rest of the construction took me 1.5 days on
the weekend to finish. The sauna looks great, and best of all works great, especially
with the Combi unit. Thanks again for your help and a great product.
David Sherman
Mequon, WI
April, 2004
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The sauna has been installed. You have a very satisfied contractor & home
owner. I would highly recommend anyone in search of a sauna to consider Almost
Heaven.
Job Well Done!
Thanks again,
John Ramsey
Geneva, NY
April, 2001
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I just started the Combi up today. It is great! It heated up in less than
15 minutes. The Sauna went together very easily. I was sure that there
would be a number of items that wouldn't fit but was pleasantly surprised.
Mike Koontz
Overland Park, KS
January, 2001
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At this time our new sauna heater is being installed. Thank you very much
for your assistance in making this possible with minimal hassle. One is
never sure when doing e-business.
Thank you again.
With Regards,
John Martyr
Sandy Point Services Ltd.
St James, Trinidad
May, 2004
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